Returns & Exchanges

At Human Scales, we want you to be fully satisfied with your purchase. If your garment doesn't meet your expectations, you can return or exchange any item within 14 days of receipt, provided it is in its original, unworn condition with all tags attached.

1

Initiate Your Return

Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

2

Prepare the Package

Place the items in their original packaging and include the printed return form inside the box to ensure faster processing.

3

Ship the Item

Attach the provided prepaid shipping label to the outside of your package and drop it off at any authorized courier location.

4

Receive Your Refund

Once our quality control team inspects and approves your return, your refund will be processed back to your original payment method within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing